Driving Guide
Knowing Turkey's emergency numbers can make the difference between a stressful situation and a handled one. This guide covers every emergency contact: universal 112, traffic police 155, ambulance, fire, roadside assistance, RENAX's 24/7 number, and what to say when you call.
Universal emergency — 112: Turkey's single number for police, ambulance, fire, and rescue. Equivalent to 911 (USA) or 999 (UK). Operators speak Turkish, many understand basic English. State emergency type first: 'Ambulans' (ambulance), 'Polis' (police), 'İtfaiye' (fire). Then give location — use GPS coordinates if unsure.
Specific numbers: Traffic police — 155 (Polis İmdat). Jandarma (rural police) — 156. Tourist Police — available in Antalya, English-speaking officers for foreign visitors. Maritime emergency (Coast Guard) — 158. All RENAX rentals include 24/7 roadside assistance: save +90 531 276 07 91 in your phone.
After an accident: (1) Ensure safety — call 112 for injuries. (2) Call traffic police (155) for official report (kaza tutanağı) — needed for insurance. (3) WhatsApp RENAX immediately — we'll guide you. (4) Take photos of vehicles, scene, road signs. (5) Do NOT admit fault or sign documents you don't understand.
112 — universal number for police, ambulance, fire, rescue. Traffic police: 155. Save +90 531 276 07 91 (RENAX 24/7 WhatsApp) for roadside assistance.
(1) Check safety — call 112 for injuries. (2) Call traffic police 155 for report. (3) WhatsApp RENAX immediately. (4) Take photos. (5) Don't admit fault. We guide you through everything.
112 operators speak Turkish but many understand basic English keywords. In tourist areas like Antalya, English-speaking operators are more common. Tourist Police (Turizm Polisi) have English-speaking officers.
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